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LEGAL

Privacy Policy

FairRate is committed to protecting your privacy.

We may collect basic user information such as name, contact details, and review-related data to facilitate the platform.
Only limited details are displayed publicly:  

• First initial and surname  
• General area  

We do not sell personal data to third parties. Data is used only for platform functionality and communication where necessary.

FAIRRATE RULES

• Reviews must relate to a genuine FairRate Job.
• Each party submits through their own secure review link connected to that job. 
• A review submitted by one party can be displayed as a Verified Review, with the other party’s response shown as pending where applicable.

• Reviews may be held from public display where moderation is required.  
• Your review reflects your genuine experience and is submitted honestly and accurately.

Allowed:  
• Clear, factual statements based on real events  
• Only first initial, surname, and area are shown publicly  
• FairRate reserves the right to moderate, edit, or remove content  
Not allowed:  

• Abuse, insults, accusations, or personal attacks  

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FairRate is a platform for user-submitted reviews. Reviews reflect individual experiences, and FairRate is not responsible for the content of reviews submitted by users. Reviews are submitted through secure, automated links connected to the relevant job. A review submitted by one party is displayed as a Verified Review. When both the Customer and Trade submit their reviews for the same job, the review is displayed as a Verified Matched Review. By using this platform, users agree to our Terms & Conditions and Privacy Policy.

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